Stats NZ has a new website.

For new releases go to

www.stats.govt.nz

As we transition to our new site, you'll still find some Stats NZ information here on this archive site.

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Contact us if you need help with our surveys

If you've been asked to take part in one of our surveys, our Contact Centre is here to help.

Contact us if you:

  • can't find the information you need
  • need help completing a survey questionnaire
  • have a question about a survey
  • need to change the date and/or time of your appointment with an interviewer.

If you have any issues with participating in a survey that are not resolved through our Contact Centre, the Respondent Advocate may be able to help you.

Got your reference number handy?

Your reference number, if we've given you one, will be printed near the top of each letter we send to you. If you have a reference number, please quote it when you contact us so we can quickly identify you.

Phone (toll-free)

Individual and household surveys: 0800 104 744 or 0800 333 106 (for HLFS)

Business surveys: 0800 809 464

If you leave us a message we will try to return your call by the next working day.

Hours

Monday to Friday: 8am to 4:30pm

The Household Labour Force Survey (HLFS) has extended hours:
Monday to Thursday: 8am to 9pm
Friday: 8am to 4:30pm
Sunday: 10am to 6pm

Our offices are closed on public holidays.

Email

surveys@stats.govt.nz

Mail

Postal address:
Statistics New Zealand
Private Bag 92003
Auckland 1142

 

Page updated 14 September 2016

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